Shipping policy

Shipping Policy Last updated: November 3, 2026 Thank you for shopping at Lisonus. We ship to most countries around the world. Orders will be processed within 1–3 business days after payment confirmation, excluding weekends and public holidays. Once dispatched, delivery time typically ranges from 7–20 business days, depending on the destination country and local customs clearance. Shipping fees are calculated and displayed at checkout before payment. We are not responsible for customs duties, import taxes or brokerage fees that may apply in the buyer’s country; these charges are to be covered by the recipient. Tracking numbers will be sent to your email once the parcel is shipped. If the tracking shows delivered but you have not received the package, please contact your local courier first, then reach us at 479478571yj@gmail.com for assistance. We are not liable for delays caused by customs inspection, courier service issues, natural disasters or other events beyond our control. If you have any questions about shipping, please email us at 479478571yj@gmail.com.